Are your licence keys genuine?
Yes, 100%. Every key we sell is authentic and verified. All keys activate directly through the publisher’s official servers.
How fast will I receive my key?
We deliver licence keys within 1-4 hours in most cases. Orders are fulfilled 7 days a week — during busy periods delivery may occasionally take longer.
What if my key doesn’t work?
Contact us immediately via email or WhatsApp with your order details and we’ll replace it right away. We have a 100% activation guarantee on every order.
Can I get a refund?
Since keys are digital and non-recoverable once delivered, we may not always offer refunds on activated keys. However, if a key doesn’t work, we’ll replace it immediately at no cost. See our full refund policy for details.
Is it safe to buy here?
Yes. Citryne Ltd is a registered UK company. We partner with industry-leading, globally regulated payment providers to ensure your transactions are encrypted and secure. We use advanced security protocols, and your payment details are never stored on our servers.
Do your licences expire?
Lifetime licences are permanent — one payment, yours forever. Subscription products like our antivirus software are valid for the stated period.
Is this compatible with my device?
Check the individual product page for compatibility details. Most products are Windows compatible unless stated otherwise.
How do I contact support?
Email us at hello@citryne.com or message us on WhatsApp. We’re real humans, no bots — and we respond fast.
